Consumer complaints (emerging risks and mass claims): Feedback on DP10/1

E-mail:

DP10/1 to contact the authors

28 March 2011

This Feedback Statement reports on the main issues arising from Discussion Paper 10/1, Consumer complaints (emerging risks and mass claims).

Newsletter [PDF]

DP10/1: (March 2010)

Consumer complaints (emerging risks and mass claims)

FSA/OFT/FOS Coordination Committee

Memorandum of Understanding between the Claims Management Regulator and the Financial Services Authority [PDF]

FSA Handbook

View the original article here

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