People all over the England and United Kingdom are currently facing the same debt problems. Remember you don’t have to face financial problem alone. We are here to offer some specialist debt advice. After all, debt is a common problem but it needs an individual solution and the debt help and advisory.

A Simple Guide to Tax Credits

When an individual is working towards debt reduction and, ultimately, debt elimination it is important to make sure any benefits he or she is entitled to claim are not overlooked.  Often an extra monthly benefit payment can make all the difference to a monthly budget; in some cases, this extra income can be the start of finding permanent debt solutions.

Tax credits are payments from the government that many people are entitled to, but which are often overlooked by those who are unaware that they are eligible to claim them.  There are two different types of tax credit, which can be summarised as follows:

Working Tax Credit – The Working Tax Credit is only paid to people who work; it is based on the number of paid hours worked.  It applies to both employed and self-employed workers.  This benefit can be claimed by individuals who do not have children.  There is also a childcare element to the Working Tax Credit and so it is worth checking eligibility for those who work and pay childcare costs.

Child Tax Credit – This is paid to families responsible for one or more child who have a combined income below a certain amount.  There is no need to be working to claim the Child Tax Credit.  Nine out of ten families with children are eligible for tax credits.

As well as income levels, some of the factors that are taken into account when calculating eligibility for tax credits are: the number of children that are living with the claimant; whether the claimant is single or part of a couple; whether the claimant works and, if so, how many hours; if the claimant pays for childcare; if anyone in the family has a disability; if the claimant is 50 or over and coming off benefits.

The quickest way to find out whether an individual is eligible for tax credits is use HMRC’s online tax credit calculator.  A claim form will need to be completed to apply for tax credits, which will then be assessed.

Once in receipt of tax credits, claimants are expected to keep the tax office informed of any change in circumstances.  If overpayments are made because of a change in circumstances and the tax office was not informed, the overpayments will usually need to be repaid.  Changes that must be reported are a change in working hours, a change in status such as getting married or moving in with a partner, and a change in childcare arrangements.

A renewal form is sent out to claimants every April, May or June and it is very important to complete and return this form, even for those who are not eligible, as this ensures the correct tax credits were paid in the last tax year.  It also means relevant details are kept on the system in case eligibility changes in the future.

Making sure that all available benefits are claimed can sometimes help those struggling with their finances.  For anyone who needs additional debt help, there are various debt solutions available that can help to achieve debt reduction.  This can be the first step towards eliminating debts and re-establishing financial control.


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Debt Advice: Wedding Budgets for This Summer

Getting married is meant to be a happy occasion, but worries about the cost of a wedding can sometimes start to overshadow everything else.

No one wants to begin married life needing debt advice.  Fortunately, there are many steps that can be taken to reduce the cost of a wedding and avoid needing debt consolidation programmes without compromising too much on the celebrations.

One of the most important things that can be done when planning a wedding is to set an affordable budget and then stick to it.  There may be other people willing to contribute to the cost of a wedding, such as the bride or groom’s parents, but care must be taken not to overestimate the limits of their generosity and then end up with outstanding bills to pay.

Once a realistic budget has been established, make a list of everything that will need to be paid for, taking care to include every detail.  One of the common reasons for a bride and groom needing debt advice after their wedding is all of the added extras that no one ever thought to include.  Add up the likely cost of each item on the list and then see if the total falls within the overall budget.

Many couples will come to realise that the total cost of their ideal wedding adds up to more than they expected.  On reflection, there may be items that they can let go from the list without too much difficulty.  However, there are other ways of cutting costs that could bring the total cost of the wedding down and within budget.

One alternative is to get married on a weekday, rather than a weekend.  Couples will be able to book the same venue and service at a lower price simply by moving the wedding to a weekday when there is less competition.  For a summer wedding, perhaps an outside venue could be used to reduce overheads.

Another tip is not to mention that the order is connected to a wedding when dealing with suppliers.  Referring to a ‘family party’ instead will often avoid a premium rate being charged simply because the supplier knows it will probably be paid – this can sometimes be as much as 25 per cent more than the actual price.

Deciding on the guest list can often be one of the major areas of controversy when planning a wedding.  However, if a sit-down meal is involved, costs can be greatly reduced by limiting the number of guests invited.  Many couples decide to keep the number of guests invited during the day to a minimum and ask extended family members and their wider circles of friends along in the evening when the cost per head is much lower.

Although it might seem important to have the perfect wedding day that involves everything the couple desires, the reality is that the wedding day is only the start of their lives together.  Beginning married life searching for ways to consolidate debts following a lavish wedding might leave the bride and groom wishing they had kept their special day a little more low-key.


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Quarter of Bridlington residents facing debt problems due to ‘fuel poverty’

According to a recent report, up to one in four households in Bridlington are facing debt management problems due to ‘fuel poverty’.

The East Riding Council committee commissioned a report which found that across the region, 18 per cent of households are suffering from fuel poverty, which is greater than the national average of 16 per cent. Fuel poverty is when a household has to pay out more than 10 per cent of its total income in order to cover fuel bills and to maintain a satisfactory level of heating.

The key areas which have the highest levels of fuel poverty (above 26 per cent) were highlighted in the report to the committee. Included in this list were all three Bridlington wards, prompting concern that the residents of these areas may soon be in urgent need of debt help.

Looking back at the figures for the East Riding region in 2008, it can be seen that fuel poverty rose by six per cent since 2006. The problem may even get worse, as energy costs look set to rise alongside increases in the everyday costs of living.

Councillor John Wilkinson, who is the chairman of the environment and regeneration overview and scrutiny sub-committee, said:

“It’s going to get worse as fuel costs rise and will affect a very vulnerable section of the community, which I think is mainly older people and young families that have got very little spare income.

“The council is concerned about this. We are doing all we can to assist vulnerable people involved.”


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Princess Diana’s dresses under the hammer as owner faces bankruptcy

Iconic dresses worn by the late Princess Diana, at pivotal moments in life, are to be sold at auction after the American businesswoman who owned them filed for bankruptcy.

Maureen Rorech Dunkel, a 50-year-old businesswoman based in Tampa, Florida, bought fourteen of Diana’s gowns at Christie’s in June 1997, just months before the tragic car accident in which the princess lost her life. The intention was to continue Diana’s legacy by exhibiting the dresses all over the world, via a charitable foundation Ms Dunkel set up after purchasing them.

However, due to numerous failed exhibitions, Ms Dunkel has instead found herself with debt problems to the tune of nearly $2.5 million. She filed for bankruptcy last year, after attempting to use the dresses as collateral for a $1.5 million loan she needed for a housing project. The project unfortunately failed, and Ms Dunkel must auction off the historic garments in order to raise money to pay her many creditors.

The pieces up for sale at the Waddington’s auction house in Toronto, Canada, include a midnight blue Victor Edelstein dress worn by Princess Diana at a White House event in 1985, at which she was pictured dancing with actor John Travolta. There are also two dresses used in Diana’s iconic photo shoots for Vanity Fair, which were shot by photographer Mario Testino.

Ms Dunkel expects to raise around $4 million in total from the sale of the fourteen dresses, some of which will go towards tackling her debt problems. A proportion of the proceeds will also go to the National Ballet School of Canada.


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Consumers get financial advice from friends and family

It has been reported that more and more consumers are now turning to friends and family in order to get advice about their finances rather than opting to go to a professional in the field. A study was carried out by insurance giant Aviva, which indicated that the majority of people felt more comfortable asking members of their family of friends for help and advice relating to financial matters than asking an industry professional.

With so many people having debt to deal with and many others feeling confused about their financial situations, the need to get advice has become more and more prevalent. The study results showed that only around one fifth of consumers were inclined to go to a financial advisor in the first instance in order to get financial advice. However, the figures did show that the older people became the more likely they were to go to an independent financial advisor.

The study was carried out to examine consumer attitudes towards their finances and how valuable consumers found professional financial advice to be. Almost three quarters of those aged between eighteen and twenty four said that they would turn to friends and family for advice rather than going to a professional. However, only one quarter of those aged sixty five and over would opt to ask friends and family over a financial advisor. The results of the study further suggested that there was a general lack of understanding amongst consumers with regards to the advice and services that independent financial advisors were able to offer.

One spokesperson from Aviva said: “It’s a concern that so many people are relying on friends or family and the internet for financial advice, and that they are not aware of what an IFA could offer them.”

Tags: Financial adviser, insurance, Certified Financial Planner, Independent Financial Adviser, debt, financial advisors, financial advisor

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FSA breakthrough in the fight against boiler room fraud

A broker has been sentenced to two years in prison and disqualified from being a director for six years, following the FSA’s discovery of a boiler room fraud.

David Mason, 29, of Southend-On-Sea, Essex, who conned investors out of £269,000, pleaded guilty to thirteen counts of carrying on a regulated activity without authorisation, one count of making false or misleading statements, promises or forecasts, and three counts of money laundering.  David Mason persuaded the victims to hand over money for shares which he then used to pay unauthorised salesmen to push more shares into the company, which was never even floated. According to the London Evening Standard, Mason wrote letters to his victims under a fake name, assuring them that their money was safe. This is the first boiler room fraud case uncovered by the FSA which has resulted in a criminal conviction. Although these unscrupulous firms are breaking the law by conning would-be investors into buying shares, which are either worthless or non-existent, they usually operate outside of the UK which throws conviction out of the question. The sentencing Judge, HHJ Rivlin QC said: “I am satisfied that without your involvement this scheme could never have operated...I do believe the arrangements made by you were sophisticated...You caused distress, worry, frustration and in some cases serious disruption...You acted with blantant and I would say ruthless dishonesty which was thoroughly reprehensible.” Tracey McDermott, Director of Enforcement and Financial Crime at the FSA, said: “This prosecution must be seen as part of the development of our strategy in the fight against the major menace to the public posed by boiler rooms. “Mason was at the heart of a sophisticated boiler room scam and without his involvement the deals could not have been completed and the proceeds laundered. Like all boiler room fraudsters, Mason was dishonest and posed a very serious threat to honest investors. “This sentence sends a clear message that the court takes boiler room offences seriously and will hand down significant sentences to those involved in them. We will continue to crack down on all types of unauthorised business, such as boiler rooms, and seek the severest penalties where possible.” David Sinclair, the accountant who Mason employed to initiate the business has been forced to fully reimburse the victims. This case is unusual in that the FSA has managed to secure full compensation for all investors, as in the majority of cases investors lose all of their money.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Repossession hotspots revealed

A charity has located the UK’s repossession hotspots and predicted further increases in the coming months.

The charity warned that people in these areas are at a serious risk of having their homes repossessed. According to the Northants Evening Telegraph the charity has estimated that ‘three out of 10 people now seeking the charity’s help is as a result of them being at risk of losing their home, whether they own it or rent it’. Residents in the North are more likely to have their homes repossessed, according to research conducted by charity, Shelter. Corby has been identified as the repossession capital, where residents are most likely to have their homes taken by their bank or building society. The report found that 7.56 possession orders were issued to every 1000 homeowners in Corby, nine times higher than England’s lowest rate in West Dorset. Rachel Wilson, Chief Executive of Accommodation Concern, which covers Corby and Kettering, told Northants Evening Telegraph: “At the moment lenders are being tolerant but our fear is that when property values go up they will be less understanding. “We are seeing people being made redundant and families go from two incomes to one and they can’t keep up with their payments. We have seen families where both the wage-earners have lost their jobs.“We are working flat out to help people. Some people wait until they are within days of being on the street. Our advice is to get help as soon as possible – as soon as people are in difficulty.” Despite experts claiming that repossession rates are lower than they anticipated at the start of the recession due to lower than expected interest rates, they believe repossessions are set to rise. The charity has estimated that nationally repossessions will rise to 45,000 next year, and the threat of interest rate rises will be a major contributor. Shelter is warning homeowners who will be hit by these rate hikes to begin preparing for higher mortgage costs now. Campbell Robb, Chief Executive at Shelter said: “This research paints a frightening picture of repossession hotspots across the country where homeowners are literally on the brink of losing the roof over their head. “We know only too well that the combined pressures of high inflation, increased living costs and stagnant wages are really taking a toll on people. All it takes is one thing like job loss to top people over the edge and into the spiral of debt, repossession and ultimately homelessness. “And with interest rates due to increase in the near future this research is a clear warning sign of difficult times ahead for many thousands of homeowners across the country. “It is absolutely vital that struggling homeowners, in particular those at risk when interest rates rise, get help before things spiral out of control and they risk losing their home.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Bankrupt property developer jailed for hiding £143k

A property developer has been jailed following the discovery of £143,000 which he hoarded when he was declared bankrupt.

An investigation by The Insolvency Service led to their discovery that Giles Nicolas Gilbey, a 47 year old builder and property developer from Peterborough removed £143,000 from his home which would have equated to his main asset. Mr Gilbey pleaded guilty before Northampton Crown Court to removing the share of the sale of his family home in cash. He then failed to give a satisfactory explanation of what happened to the money to the Official Receiver even though he was legally required to do so. Stephen Speed, Chief Executive of The Insolvency Service, said: “people genuinely struggling with debt who want to benefit from the debt relief arrangements offered by the insolvency regime must be prepared to declare all of their assets or face the penalty imposed on them. “It is for the Official Receiver to decide which assets should be sold for the benefit of the creditors and which may be retained by the debtor.”Ian West, Deputy Chief Investigation Officer with the Department for Business, Innovation and Skills said: “Mr Gilbey’s prison sentence sends a clear message to bankrupts who attempt to put their financial assets beyond the reach of their creditors. The Insolvency Service and the Department for Business will investigate and take robust action when we find evidence of funds being hidden to the detriment of creditors.” In the prosecution brought by The Department of Business, Innovation and Skills, Mr Gilbey did not contest two charges of removing property and one of failing to provide a satisfactory explanation for a loss. Mr Gilbey, who had been pursued for unpaid debts for a number of years before he was made bankrupt, was well aware that any profits from the sale of his property should have been paid to his creditors. As a result Mr Gilbey was sentenced to serve six months imprisonment for each of the three charges, which will run concurrently. He will therefore serve a total of 18 months in prison. 
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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APDSI welcomes updated OFT debt management guidance

Yesterday the OFT published its revised debt management guidelines, as part of its ongoing effort to increase transparency and ensure that those seeking advice receive the best and most appropriate service possible.

The guidance update follows a review of compliance in the sector which found, amongst other things, widespread problems with misleading advertising and the quality of advice given in the fee charging sector. Together with targeted OFT enforcement, the revised guidance is designed to address the issues identified by the review.The Association of Professional Debt Solutions Intermediaries (APDSI) has welcomed the guidance, as it makes clear the responsibilities of debt management companies to apply due diligence in business dealings both with intermediaries and directly with clients. “We believe the proposals can only be good for consumers and good for the industry” said Alasdair Warwood, Secretary General of APDSI.He continued: “APDSI, as the representative body for those wishing to introduce their clients to professional and responsible debt solution providers, is keen to see the development of a market which meets the OFT’s objectives. Namely, introducers and brokers should be fully transparent about the service on offer and fees charged; explain to consumers both the risks and benefits of each proposed solution; not use misleading names or advertising, including misleading web-based adverts, and they should ensure that the advice provided is in customers' best interests.“We do however have one or two concerns about areas where we believe the guidance could be stronger and we shall be raising these with the OFT over the course of the consultation.”Among the concerns felt by the APDSI was the fact that the new guidelines do little to limit the scope for ‘hybrids’, which may lead to a conflict of interest when an introducer or broker is offering both debt management and claims management or when offering debt management and full and final settlements. APDSI is also worried that the Revised Guidance still allows for holding back client monies to provide full and final settlements, which can only worsen a client’s credit record. Plus, there is no requirement for independent audit to ensure that client monies are held in a ring-fenced account not accessible to the debt management company - although this is already a condition of DEMSA (Debt Management Services Association) membership. The Association expressed their feelings that “given the spate of collapses over the last year”, more guidance over the handling of client’s money should be a “vital consumer protection measure”.Alasdair Warwood concluded: “These latest OFT actions clearly signal the increase in regulation for the protection of consumers facing severe financial difficulties which has to be a good thing. There is a clear desire from the reputable companies in the market to be able to offer consumers the best possible advice and support and APDSI will help intermediaries achieve this, whilst continuing to be able to operate profitably.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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The A4e Blog: Addressing the wider impact of debt

Wednesday 25th May 2011

In the second installment of his two part blog, A4e Executive Chairman Mark Lovell takes a look at what needs to be done to address the wider impact of debt:

In my last blog I looked at what needs to be done to tackle the root causes of debt. As I mentioned, the issue is twofold and as well as combating the root causes of debt, we need to address the wider implications of it. Debt advice needs seamless links into clearly associated services of support that will prevent debt arising. We need to move to more effective prevention services, as often issues manifest are unrelated to debt problems - if these were tackled earlier, a descent into crisis could be prevented.A core part of addressing these wider consequences through more joined up services relates to the impact on wellbeing. Studies have long linked poor health and poverty. We know debt is a big factor in depression and other health related problems. In 2008, I commissioned an independent evaluation into one of our debt advice services - the findings are sobering:• 83 per cent of our customers described themselves as being extremely stressed because of their debt problems• 53 per cent were suffering from clinical depression with strong links made to their financial situation• 48 per cent said their relationships were strained because of debt• 33 per cent had said they had even contemplated suicide with a number referencing actual suicide attempts• Over 90 per cent of the working age population in these households was unemployed and generational poverty & worklessness rife.Such stark evidence requires a rethink of how we link broader support services together. My concern is for those people who deskilled in the recession, stayed in work but have mortgages and other debt obligations. As interest rates rise, these are the most at risk group of becoming long term unemployed and manifesting a range of other problems, the biggest of which will be indebtedness. In one of our services over 60 per cent of debt advice consumers were 'lower middle income' earners, a 'squeezed middle', with unmanageable debts averaging at over £12,000 per customer.The debt advice and financial services sector must become better integrated - together with accessible health related services, housing support, family support, social services and welfare to work programmes. Access to these ‘holistic’ services should be through a unified, personalised view of the customer, not just simply passed from pillar to post in a complex referral and sign-posting network.A clearer focus on joined up services and prevention is needed in this industry and from governments. Society will continue to bear the cost in so many ways if we cannot step up and address this challenge. If we can do this and address the root causes of debt then I am confident we can start to move forwards.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010

Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010

Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Redundancy may not mean repossession

Falling behind on mortgage repayments can result in repossession, however, a free debt advice company has reminded struggling homeowners that home seizure is not imminent. It urges them to seek advice as early as possible.  

With household bills hitting a three-year high homeowners are under increasing pressure to keep on top of their outgoings, add redundancy into the equation and consumers can quickly drop into debt. ‘Will I lose my house?’ is the most frequently asked question received by Payplan’s helpline from people who have been made redundant. The free debt advice and solutions company is advising those who have been made redundant to get financial help as quickly as possible, before their situation spirals out of control.Diane Watson, Payplan’s specialist advice team leader, told the Telegraph: “Redundancy often happens totally out of the blue and comes as a huge shock. It is devastating and turns people’s lives upside down. But it isn’t the end of the world, even if getting another job isn’t that easy. “There are plenty of options available so while the job search goes on, the family finances and any potential debt issues are being managed.”The firm help over 100,000 people every year with their finances, and reassure consumers that being made redundant does not indefinitely result in home repossession even if temporary defaults in debt repayments incur. John Fairhurst, Payplan’s Managing Director added: “If you’re out of work and worried that you’re going to creep into debt or have already started to do so, don’t leave it too late to seek advice. You could find the situation you’re currently in isn’t nearly as bleak as you first imagine.” Housing Minister Grant Shapps told Property Talk Live: “Today’s figures underline how the recession has brought difficult times for lots of people. I urge anyone who thinks they may be at risk of losing their home to take action immediately. There is help available, and repossession should only ever be the very last resort. No one in financial difficulty should be embarrassed to seek help if they need it and worried homeowners should speak to their mortgage lender immediately. “There are challenges ahead for homeowners in 2011 – so the most important thing that Government can do is to continue our efforts to tackle the record deficit. By doing this we can avoid the need for rapid increases in interest rates, and keep the pressure off homeowners facing financial hardship.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Debt misery for middle England

With news of Scottish Power increasing its gas charges by 19% and electric by 10% along with the fastest rise in food prices in two years*, households already under the strain of poor wage inflation, are facing the prospect of their cost of living rise even further, by hundreds of pounds in the year head.  Debt solutions expert Atlantic Financial Management is warning that middle income families who may have overstretched themselves and are already facing debt problems could plunge deeper into the red as they struggle to make ends meet.


Atlantic Director, Kevin Still said: “The move by Scottish Power is almost certainly going to be followed by price rises from the other energy suppliers.  The timing really couldn’t have been worse given the rise in living costs for food and fuel in the past 12 months and falling house prices in some parts of the UK.  If interest rates rise, as anticipated I fear we could see a whole new group of middle income consumers falling into a debt spiral, using one credit card to pay off another, in the hope that they will be able to keep their head above water.  All the time, the interest will be accumulating and the total debt increasing. 


“When a family has done everything they can to save costs, including switching to a fixed energy tariff, and outgoings continue to swallow up income, it’s time to start prioritising which debt to pay first. A debt management plan (DMP) can really help in this process, enabling householders to get their finances back on track.”


A Debt Management Plan from a DEMSA accredited debt solutions company such as Atlantic will work out which payments are prioritised and which can be negotiated.  Priority debts, such as mortgage, secured loans, rent, council tax and utility bills must be paid first and Atlantic makes allowances for these in the client’s monthly budget and statement of affairs.  Atlantic also negotiates a debt repayment plan for unsecured debts which are paid once the priority debts have been settled each month.


Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Packager reports record month of secured loan completions in May

Despite increasingly pessimistic reports over the current state of the economy, Norton Broker Services were able to complete a record number (post-credit crunch) of secured loans during May this year with Blemain Finance.


The number of completions increased by 50 per cent compared with the same time last year.


Secured loans are in many cases a means for struggling households to obtain the cash they need to cover costs without having to turn to a remortgage.


Commenting on May’s business, Scott Thorpe of Norton Broker Services said: “These results speak volumes for the hard work and commitment our staff put in right across the board.  With the expansion of our broker department due to the demand for our products, first class service and top commission, we are now able to allocate an individual Broker Account Manager to each enquiry.


“This excellent performance comes from a combination of Blemain Finance’s consistent criteria and slick underwriting processes, coupled with their flexible approach to lending. All this combined with the hard work, perseverance and ability to think outside of the box of Norton’s underwriting staff contributed to this record month.”


Laleta Buctkuar of Blemain Group commented: “We’re very proud to announce these results for Norton. These emphasise that by working in partnership with a commitment to service and supporting each other, exceptional results are still achievable.  Few packagers come with the wealth of experience and knowledge of the secured loan packaging market.  Norton’s business model focuses on providing a great secured loan packaging service to fulfil the requirements of their intermediaries.


“Their impressive results show that they continue to thrive in the current climate; we look forward to continuing to build an even more successful working relationship with Norton.”


Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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'Broker' swindles £20k in dental scam

Mahibubur Rahman, a Southampton broker swindled his employer out of almost £20K through a fake dental insurance scheme.  

Having set himself up as a broker, Rahman provided fake dental insurance and conned his employer out of £20K.  Rahman took the proceeds of £19,178 from Denplan, which is Winchester’s largest employer. Denplan are a dental payment plan specialist, and in a effort to conceal the scam Rahman produced fake receipts from dental surgeries. Keith Cutler, Recorder of Winchester, said: “You are a man of very good character, you have had this problem and you have let yourself and your family down.”Rahman, 29, pleaded guilty to fraud and transferring criminal property between October 2009 and July 2010. The swindler claimed to have initiated the scam because he needed money to help support his family in Bangladesh, after both his father and brother died within months of each other two years ago. It’s been reported that the financial pressure of being left to support his family forced him to commit the fraud. Following a hearing at Winchester Crown Court, Rahman was given a six-month prison sentence suspended for 12 months and an unpaid work order of 100 hours. According to the Daily Echo, ‘Rahman was not given a financial order because he is living on benefits but could face a civil case in the future.’
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Men Behaving Badly star in £1m IVA

Having faced £2.5 million of debts and possible financial ruin, the Men Behaving Badly and Waterloo Road star has left his frivolous days behind him and now promises to pay back every penny which he currently owes to his creditors.

Previously branded commitment-phobe, Neil Morrissey is half way through a three year IVA voluntary repayment plan of over £1 million. His debts arose after his hotel and pub business, which he had built up over the course of a decade, collapsed.“At one point it was so bad, I could have lost the shoes I was standing up in,” he told the Sunday Mirror. “But everyone has had those feelings at one time or another. I just had to pick myself up and get on with it. I had to sit down with the creditors and have a realistic chat about what I could afford to repay.“There was a certain amount of managerial neglect that left a huge amount of debt,” he added.“Hopefully, I’ve proved that I can do it and in 18 months I’ll be debt free. It’s a question of keeping your eye on the end of the tunnel.”Neil has thanked his lawyer girlfriend Emma for his turnaround. Before he finally settled down with her, he had been widely known as somewhat of a ladies’ man who resented being tied down.Now, alongside his commitment to finally rid himself of debt, Neil is taking part in Colgate’s Keeping Britain Smiling campaign, which promises to donate £100,000 to Barnardo’s children’s charity if they get one million ‘smiles’ on their Facebook page.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Welsh council winning a £4m fight against tax evaders

As councils in Wales increased their debt collection rate by 16 per cent, the arrears on council tax payments dropped by £2.1 million. Through 2010 to 2011, they brought in an extra £4 million that had stood in arrears.

The percentage of tax councils were able to collect varied from 98.2 per cent in Denbighshire to 94.5 per cent in Cardiff. Conservatives in Wales have stressed that if Welsh local authorities reached a 98.2 per cent council tax collection rate, Welsh councils would be almost £18 million better off. The additional council tax payments collected will be reinvested into vital council services, thus benefiting local residents. Steve Thomas, Welsh Local Government Association Chief Executive, told Wales Online: “Councils recognise that they have a duty to all taxpayers in their area to ensure that those who should pay taxes do, so that this money can be reinvested into vital council services, however at the same time it is a balance between collecting and helping people who are in financial difficulty. Today’s figures show that council workers have got that balance right. “Councils have been working closely with the WLGA, Welsh Government and the Citizens Advice Bureau to offer people practical support to help them make their payments; from practical suggestions to providing people with access to the financial support they need. They have also been proactive in making people aware of the council tax benefit which they may be entitled to and helping them in making their application. “Councils’ main aim is to help people address their difficult financial situation before they get to an unmanageable level of arrears and today’s figures show that their approach is working. Every council in Wales continues to urge any citizen who is experiencing financial difficulty to contact them for advice and information.” On March 31 this year the amount owed to local authorities still stood at £81.2 million, despite Welsh councils bringing in an extra £4 million in arrears in 2010-11. Kerry feather, head of finance, told Wales Online: “We are very pleased that despite the difficulties being faced by people as a result of the economic downturn that we have been able to increase the amount of council tax collected in the year and have worked positively with those who have experienced difficulties to reduce the level of arrears.” William Graham AM, Shadow Minister for Local Government, told Wales Online: “While it may be somewhat unrealistic to expect councils to collect 100 per cent council tax, they do have a responsibility to raise collection rates to maximise the resources available to invest in local public services. If too many council tax payments are left uncollected, this forces up bills for the vast majority of hardworking law-abiding taxpayers.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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FSA bans IFA over unpaid fees

The FSA has issued yet another final notice, this time to an IFA who failed to pay fees and levies totalling in excess of £1,000.


Birmingham-based IFA Resham Chand, who trades as First Call, has now been banned from carrying on regulated activities.


After 'repeated requests' to pay £1,074.70 in FSA fees, Mr Chand was issued with the final notice on May 12 2011. Since he failed to refer the matter to the Upper Tribunal, his part IV permission has been cancelled.


The FSA commented that Mr Chands's failure to pay the fees had led it to 'conclude that (Mr Chand) is not conducting his business soundly and prudently and in compliance with proper standards and that he is not a fit and proper person'.


This final notice issuance proves the FSA's continuing determination to crackdown on those who fail to pay their fees altogether, or do so in an untimely fashion. The regulator has already seen an increase in those submitting forms and fees on times, from 90 per cent to 94 per cent over the past two years.


Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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The A4e blog: Debt and young people

A4e has been involved in supporting young people with their money problems for a few years. This includes financial capability training, general financial support and dealing with debt. I have recently been reviewing the services and research we undertake to look at how this can help create better solutions for the issues young people raise with us....read more.


Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Thurrock Council’s Fair Debt Policy criticised again

Just months after consumer watchdogs criticised debt recovery practices in a number of councils up and down the UK, Thurrock Council’s Fair Debt Policy has been sent back for further scrutiny after it was found to be not up to scratch.

The Essex-based council was forced to defend itself last April after the Thurrock Citizens Advice Bureau voiced concerns over the use of bailiffs to recover council tax from residents with debt problems.

The CAB criticised the council over other “questionable methods” used to recoup tax arrears from some of the area’s most vulnerable residents, such as using threats of court action or bankruptcy to make them pay what they owe.

A report on the issue was produced, which cited the example of a woman with mental health problems who was repeatedly sent text messages and notices from bailiffs over tax arrears, whilst the council threatened court action. The CAB warned on two occasions that the woman was vulnerable and that she was having serious difficulty in managing her finances.

In response to criticism, Thurrock Council’s Fair Debt Policy is to be referred back to the corporate overview and scrutiny committee in order for improvements to be made. Councillor Robert Gledhill, who sits on the committee, said:

“Every resident who is liable to pay money to the council should pay it on time and a vast majority do.

“However, for those who don’t, the council has to collect monies owed without adding unnecessary cost to residents who can’t pay or can just pay a little late.

“Unfortunately the proposed policy didn’t meet those criteria and would have left the council at risk of compensation claims and unnecessary risk of extra costs.”


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Debt problems causing increased stress for British consumers

A recent poll conducted by Scottish Provident has found that people with the greatest debt problems and money worries are suffering from more stress than the average British person.

In the survey, a total of 37 per cent of UK adults said that they would describe themselves as either “stressed” or “very stressed”. However, this situation was revealed to be much worse for those with pressing debt management problems.

Of those describing themselves as stressed, 49 per cent were people without any savings and 47 per cent were those who couldn’t afford to put any spare cash aside. For many of these people, it will be the case that any savings will have been used to cover loan and credit card debt repayments, as well as helping other monthly expenses to be met.

Susan Barclay, who is the head of marketing at Scottish Provident, commented on the results of the poll. She said:

“It is no surprise given the current financial climate that many millions are feeling the pressure and becoming stressed.

“The soaring cost of living, coupled with concerns about job security, will lead many to question how they will be able to pay their bills against a backdrop of inflationary pressures and wage freezes.”

The Scottish Provident poll is not the only piece of research to suggest that British consumers are increasingly worried about their finances. A study conducted for The Co-operative Bank recently revealed that around 80 per cent of Brits are currently worried about money, with most of their concerns centring on the increasing cost of energy bills.


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Hertfordshire man charged with setting up firms during bankruptcy

A man from Ware in Hertfordshire has narrowly avoided a jail sentence after he was caught setting up firms during his bankruptcy period.

Matthew Gilewicz, 40, was accused of launching a series of business ventures even though he was an undischarged bankrupt. His actions are believed to have cost investors in these ventures more than £100,000.

St Albans Crown Court heard that the father of two, who was formerly a captain of Ware cricket team, was declared bankrupt in July 2006 after his company, Emargee Foods, went under. However, it was revealed that Gilewicz, in the disguise of a solvent businessman, went on to run another company called Golfbag Alarms that he had set up two years earlier.

Two investors placed £40,000 each in this venture, and one even paid out a further £24,000. Despite being removed as a director of Golfbag Alarms, Gilewicz managed to secure a £43,000 loan from Lloyds TSB in late 2006 in order to cover the start-up costs of a new company, Pro Defender Series Ltd. This company received an investment of £25,000 from a Hertford woman who had no idea that Gilewicz had gone bankrupt.

Hardly any of the investors’ money has been repaid, meaning that they and the bank will lose out on £100,000. However, as Gilewicz is now working in a £50,000 a year position, he has promised to pay the injured parties compensations. Despite this gesture, the former cricketer was given a six month prison sentence, which was suspended for 18 months. He must also complete 200 hours of unpaid community work.


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Former US TV star Larry Wilcox completes debt management course

Larry Wilcox, the former star of US TV show CHiPs, has this week completed a finance and debt management course as part of his bankruptcy agreement.

Wilcox is best known for his starring role on the American television action drama series CHiPs, which ran from September 1977 to June 1983. He played Officer Jon Baker alongside Eric Estrada in the role of Officer Francis “Ponch” Poncherello.

The entertainment news website TMZ reported that Wilcox, who has also been a producer and a businessman as well as an actor, was ordered to go on the personal financial management course by a judge as part of his bankruptcy. The aim was to teach the former TV actor how to manage his money properly and hopefully avoid further debt problems in the future.

Wilcox’s money troubles came to light after he pleaded guilty to securities fraud conspiracy in November 2010. Around this time, Wilcox filed for bankruptcy due to debt problems reportedly totalling $1.5 million (£1 million).

He was sentenced in January 2011 to three years’ probation for creating a bogus company in order to generate fake stock sales, and he was also ordered to complete 500 hours of unpaid community service.

As part of the bankruptcy agreement, it was reported that Wilcox’s wife of more than 25 years, Marlene Wilcox, was ordered to complete the two week debt and money management course alongside her husband. The couple completed the course on Monday 13th July, 2011.


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Neil Morrissey speaks out about debt problems

The British TV actor Neil Morrissey has spoken out to the press this week about the financial pressure he found himself under when his business collapsed. At one point, the former Men Behaving Badly star was believed to have debt problems totalling £2.5 million.

Speaking to the Daily Mirror, Morrissey explained how the hotel and pub business he had built up over the last decade had failed and how he was left with a hefty pile of debts to pay. He said:

“At one point it was so bad, I could have lost the shoes I was standing up in, but rather than go bankrupt, I decided to step up and try to pay it back.

“I did have days with a sick ­feeling in the pit of my stomach and I thought. ‘when will this end?’

“But everyone has those ­feelings at one time or another. I just had to pick myself up and get on with it. I had to sit down with the creditors and have a realistic chat about what I could afford to repay.”

Morrissey was advised by debt help experts to consider an IVA (individual voluntary arrangement). He is currently halfway through his IVA plan, which will see him pay back more than £1 million of his debt management problems.

As well as acknowledging the support of his long-term girlfriend Emma Killick in helping him through his cash crisis, Morrissey has also taken on more work recently. He has returned to TV in the BBC’s Waterloo road, and has even undertaken a regional theatre tour, all to help him reach his goal of being totally debt-free in 18 months.


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Worrying debt management problems reported in Worcester

The Consumer Credit Counselling Service (CCCS) has released figures which show that hundreds of people in Worcester are in serious need of debt help, with the average person owing nearly £20,000 in 2010.

The debt problems in Worcester were highlighted after the CCCS came across records showing that a total of 396 people from the city and surrounding areas contacted debt help services last year. This represents a considerable rise of 24 per cent in the last couple of years. The charity also released a Debt View map, which highlighted the levels of personal debt in each area.

On average, people in Worcester have debt problems totalling £19,832 (in unsecured debt), which is a little higher than the national average of £19,338. Commenting on this alarming figure, the CCCS’s Delroy Corinaldi said:

“I am very concerned, not only by the high levels of debt we are seeing in Worcester, but also by the continuing squeeze on household budgets that is making it increasingly difficult for debtors to repay what they owe.”

Another problem for the people of Worcester is the pending closure of the money-lending credit union Black Pear, which many locals relied on as an alternative to other, more risky forms of lending. The chairman of Black Pear, Clifford Hobbs, said:

“We stopped giving loans about two months ago and we are just about to hand over to the financial services compensation scheme.

“I think it might get worse for people on low incomes because the credit union was an alternative to doorstep lenders.”


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World’s richest divorcee Patricia Kluge files for bankruptcy

Patricia Kluge, who was once known as “the wealthiest divorcee in history,” has filed for personal bankruptcy according to the New York Post.

The newspaper reported that British-born Kluge, 62, has filed for bankruptcy despite receiving a reported divorce settlement of $1 billion when her marriage to media mogul John Kluge ended in 1990. Also included in the settlement was possession of a 45-room mansion in Virginia known as Albemarle House.

Despite the reported wealth of the former adult film star, Kluge’s extravagant socialite lifestyle and penchant for lavish celebrity-attended events has left her facing serious financial difficulties.

This situation was worsened by the fact that Kluge’s attempt at becoming a Virginia wine-maker, leading her to buy the Kluge Estate Winery & Vineyard, failed. It has been reported that Donald Trump bought the vineyard last April after it racked up millions of dollars in loan debt problems.

In total, Kluge and her husband William Moses are said to owe as much as $46 million to various creditors.

Earlier this year, Kluge sold her 300-acre estate and auctioned off its contents – including valuable antiques and heirloom-quality jewellery – as a debt management tactic, but to no avail. She recently filed for bankruptcy in a Virginia court, and a trustee has been appointed to sell Kluge’s remaining assets and start making payments to creditors.

Speaking to the Daily Telegraph about her financial troubles, Kluge said:

“It needn’t have come to this, and we had settlement talks on the table, but the banks decided this was the route to take. We’re focused on the future and moving forward.”


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Championship football club has £2.7m debt wiped

Wednesday 8th June 2011

A major creditor for a Championship football club has swapped part of its debt for equity and a stronger presence on the club’s board.

Mike Hall, co-owner of Cardiff City creditor PMG, has rejoined the club’s board as a director after an agreement between his firm and the football club’s Malaysian backers.According to the South Wales Echo, PMG has turned a “significant sum” of owed debt into equity.A statement on the club’s website went on to say PMG – a property firm owned by Mr Hall and Paul Guy – also backed the decision to hire forensic accountants to examine paperwork dating from former owner Sam Hammam’s time in charge.It said: ‘As a result of a series of meetings and given the undertakings and plans by the Malaysian investors, PMG have agreed to convert a significant amount of their debt into shares while also agreeing a new payment plan which will improve the balance sheet.‘As part of the agreement Mike Hall will join the Board and will work with the Malaysian investors to address the key historical issues facing the club, namely Langston. PMG fully endorse the stance taken by the Board in appointing forensic accountants investigating Sam Hammam and his business dealing whilst Chairman of Cardiff City Football Club.’In May 2010, PMG converted £300,000 of money owed into 1,912,046 new ordinary shares and restructured the balance owed to be repayable by September 30, 2013.Mr Hall told the South Wales Echo: “Paul and I have restructured the plan and turned a significant sum into equity to back the Malaysians going forward, which will hopefully secure the future of the club.“We’re looking forward to working hand-in-hand with the Malaysians and are delighted to restructure the debt and solve what was an ongoing problem for the club.“At the end of the day I’m a fan – I’m interested to see who our next manager will be, which players we will sign and I want us to do what Swansea did.”At the time, it was said a further £2.7 million of the PMG loan could be converted into shares by notice in writing to PMG up to December 31, 2011.It is not clear how much of that £2.7 million has now been converted and seen Mr Hall appointed to the board.Keith Morgan, a football finance expert, said: “It is likely to be at least £2.7 million of the £9 million they are owed, or just as likely to be more. It may be they have extended the deadline for that debt to be paid as well. They are significant shareholders going forward, which suggests they are in it for the long term.“And the only way they will get any benefit from those shares is if they get into the Premier League – otherwise they are worth the square root of nothing.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010

Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010

Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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PPI broker collapses in mis-selling scandal

The finance company handling a backlog of PPI cases lodged against its former loan broking business has been placed into administration.

Wilmslow Financial Services (WFS) had been managing the wave of claims lodged against it from former clients who had taken out Payment Protection Insurance (PPI) alongside loans with Freedom Finance.The company ceased to offer new loans last year and sold its loan broking business.Phil Duffy, of insolvency firm MCR which has been appointed as joint administrator of the company along with Sarah Bell, told the TheBusinessDesk.com the company's shareholders were forced to call in administrators after the British Banking Association and several major banks recently announced they would no longer continue to fight a "super complaint" brought against them by Citizens Advice for mis-selling PPI insurance alongside loans.He said that shareholders felt they had no choice but to seek administration as WFS’s potential liabilities were likely to considerably outweigh remaining assets.In many cases, the level of compensation owed to former customers is likely to be several times the amount that WFS initially received in commission for selling PPI policies.The Financial Services Compensation Scheme has issued a statement saying it "is aware that Wilmslow Financial Services Ltd has been put into administration".It said that it was investigating how it could help those with claims against the company but said there was no need for claimants to contact them.It said ‘we will publish an update on Wilmslow Financial Services as soon as more information is available’.Under its compensation scheme, customers are likely to be able to reclaim 90 per cent of any policy money owed to them with no upper limit on the size of claim.WFS was majority owned by US private equity firm JZ International, which bought a 55 per cent stake in the company in 2000.Under the ownership of entrepreneur Rupert Webb, the Freedom Finance business prospered during the early part of the last decade and reached turnover of £45 million in 2006 - the year in which it sold its Freedom Lending mortgage broking division to Merrill Lynch for a reported £20 million.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Families shift £60bn debt into high risk mortgages

Record numbers of struggling families have moved more than £60 billion of mortgages into risky interest-only schemes.

As they try to keep spending under control, a massive 300,000 households have moved away from repayment over the past three years, according to statistics from the FSA.It is believed they are reacting to Bank of England governor Mervyn King’s recent comments, when he said Britain was going through the most dramatic squeeze on personal finances since the 1920s.Darren Winder, UK economist at Oriel, told The Daily Telegraph: “For someone who's trying to alleviate monthly cash flow pressure, moving to interest-only makes sense. But it does raise questions about how that loan gets repaid.”The average mortgage in the UK is £109,000 with borrowing at a rate of 3.5 per cent.Paying just the interest on a mortgage saves around £230 a month, which works out at £2,760 a year.This has alerted the FSA to consider whether it should 'constrain future interest-only lending' because much of it is unsustainable.Since the beginning of the recession until the final quarter of last year interest-only mortgages went up by £99 billion with the number of borrowers going up by 369,370.While some of those were new customers, the majority of them was because of 'forbearance' as banks help people avoid defaults by putting them onto more affordable payment plans.The increase in interest-only deals came at a time that banks cut the number of high-risk mortgages products.Mr Winder added: “Non-discretionary spending [such as food and petrol] is rising considerably more quickly than incomes. Therefore, there is a natural incentive to move to interest-only products.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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HMRC to crackdown on VAT cheats

 HM Revenue & Customs (HMRC) has announced an initiative to crack down on companies that fail to comply with VAT rules.

The new campaign will focus on individuals and businesses trading above the VAT threshold - currently at £71,000 - who have not yet registered for VAT. It will be the latest in a line of campaigns by HMRC, which recently targeted offshore investments.The percentage of bankruptcy orders involving trading debts was 18.9 per cent in the fourth quarter of 2010, which is considerably higher than the levels published by The Insolvency Service in recent quarters.Vance Parsons, director at EuroDebt, said: “Small businesses, including sole traders, are coming under financial pressure from a variety of fronts and HMRC may soon be added to this list. As a provider of face-to-face debt advice, our advisers see many micro business owners that struggle to separate their personal finances from their business finances.“This can cause serious problems, especially if you are likely to be subject to scrutiny in terms of what represents business income & expenditure, where record keeping may be seen as time consuming or a distraction from trying to generate new business or protect existing income streams.“Many business owners have incurred considerable personal debts, like maxing out credit cards, to protect their business and now need both personal debt advice and access to a business recovery specialist. This forms part of a holistic debt solution, where protecting personal and business assets may be very important.”The initiative is being discussed with interested parties to ensure HMRC has as much information from them as possible before launching the campaign later in the summer.Previous campaigns have used new technology and legislation to gather and analyse data, from internal and external sources, to identify people who should come forward. This has provided thousands more investigations, now being worked through, including a number of criminal investigations.Mike Wells, HMRC's Director of Risk and Intelligence, said: “Our aim is to get as much input as possible into our future campaigns so that the views and experience of people and organisations outside the department play a fuller part in what we design for customers.“We are already in contact with a number of interested parties and I expect many more to contact us with their views before we finalise the design of the VAT initiative.“This will be the model for all our future campaigns and we look forward to being even more open about the compliance activity HMRC is undertaking to ensure we reduce the tax gap and help customers pay what they owe.”HMRC has raised over £500 million from voluntary disclosures and a further £100 million so far from follow-up activity.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Insolvency levels plummet

Recent falls in unemployment and personal insolvencies has forced an IVA provider to issue a profits warning.

Fairpoint has said that it expects pre-tax profits to be "substantially lower than market expectations", but added that it was taking steps to cut its cost base.Fairpoint’s broker, Shore Capital, has cut its forecast for profits in half excluding amortisation and exceptional charges to £4 million.Chris Moat, Fairpoint chief executive, told the FT: “The supporting factors we expected in the marketplace have stalled, the pressures on IVA volumes were expected to recede towards the end of the year as unemployment figures started to rise along with interest rates. He had expected a stimulus from one or the other, but “we are seeing stability in both of them, and our expectations are now deferred.”IVA revenues accounted for most of total revenues last year, however the company has been diversifying through the acquisition of small debt management businesses and Moneyextra, which helps to fund cheaper suppliers for services such as utilities and insurance.Last year Fairpoint resumed its interim dividend, leading to a final payout of 4p, double that of 2009. In a statement to the stock exchange, Fairpoint said: We continue to drive growth through our debt management business segment supported by the consolidation opportunities presented by market conditions." "The board believes that the group's operating cash flow and existing bank facilities enable it to continue with its dividend policy and strategic diversification plans." "As a consequence we expect a strong recovery next year despite the prevailing market conditions. This is further supported by a significantly reduced dependence on IVAs as the benefits of our diversification strategy lead to an expected doubling of our non-IVA income streams in 2012."The company added that it was also working to cut other costs, which it expects to be more than £1 million lower than previous expectations.It expects the IVA market to decline by 11.5 per cent year-on-year, or 16.5 per cent against its previous expectations. It also expects the average fee income from IVAs to drop by 16 per cent.First-quarter statistics for UK insolvencies showed that the number of IVAs was down eight per cent, compared with Fairpoint’s expectation of a five per cent increase over the year.Following the announcement, the firm's shares lost a fifth of their value as they dropped by 20p to close the day at 68p.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Banks regularly break data protection rules says Which?

Which? has published the results of an FoI request to the ICO regarding the number of complaints made to them which allege breaches of the Data Protection Act.


Between August 2009 and August 2010 1,163  there were complaints about alleged data protection breaches by financial institutions - 515 of them against eight of Britain’s biggest banks and building societies - where the ICO thought it was likely they had broken the rules set out by the Data Protection Act 1998.


Over half of all  complaints arose from firms failing to provide customers with copies of the data held about them properly. Other potential breaches included banks holding inaccurate data about customers, failing to follow security measures and the disclosure of data to third parties. Barclays, Lloyds and Santander were the worst offenders with 116, 114 and 103 respectively.


Which? said that their research showing that just 13 per cent of people  have heard of the ICO to complain to - from which they conclude that these breaches are likely to be just be the tip of the iceberg. That, of course, begs the question of whether the population of those who have heard of the ICO is representative of the the population of those who have had problems with the banks. Which?’s 13% is also in stark contrast with the ICO’s research which shows that “… nearly 90% of individuals surveyed were aware that they have a right to see the information that a company or an organisation holds about them…”  - so what question did Which? actually ask?


Which? points out that there is also no legal obligation for organisations to report data protection breaches to their customers or the ICO.


What do you think: 
are the figures “shocking” in the context of the number of accounts and interactions between individuals and financial institutions?


Is there any evidence of systemic failure or are each of these incidences  a one-off?


do you think the figure is the tip of an iceberg?


do you think all data protection breaches should have to be reported to the ICO?


do you think the ICO should use its fining powers more vigorously?


do you think compensation should be paid automatically - if so how should it be calculated?


have you been affected?... Send your comments to katie@medianett.co.uk.


Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Fugitive ‘war hero’ caught at last

Police have found a man who disappeared after being arrested on suspicion of fraud as he walked around the British coast claiming he was raising money for Help for Heroes.

Last month DMT reported how 34-year-old Matthew Brown was arrested in Newquay, Cornwall, in November after claiming he was walking the length of the British coastline for charity. Brown was bailed until May 5 by Devon and Cornwall police while officers investigated his claims. The date was extended to Tuesday last week but he failed to appear.Devon and Cornwall police said on Monday Brown had been located in Scotland and summonsed to appear before Bodmin magistrates on June 14. He has not yet been charged with an offence.The 34-year-old gave numerous interviews about his quest to walk the 10,500 miles around the coast of the UK and Ireland to raise funds for wounded veterans of Britain's current conflicts.He told reporters he was a war veteran helicopter pilot who had rescued 88 comrades on one of his six tours of duty in Afghanistan. He claimed to have served in Northern Ireland, Iraq and Bosnia and to have flown Lynx and Apache helicopters.The Ministry of Defence said his service was limited to 38 days with the Territorial Army.Brown had previously boasted that he had rescued 88 comrades on one of his six tours of Afghanistan and also claimed he had served in Northern Ireland, Iraq and Bosnia.He had repeatedly claimed to have served 22 years in the forces despite his age, and had claimed to have operated under heavy gunfire to save the lives of wounded men. But the Ministry of Defence confirmed that his service was limited to just 38 days with the Territorial Army.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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DEMSA condemns dubious debt management companies

The Debt Management Standards Association (DEMSA) has slammed rogue traders following a BBC investigation which broke the news that some debt management companies have been holding on to clients’ money rather than paying it to creditors.

Michael Land, Chairman of the DEMSA, advised any customer seeking to use a debt management company to look for the DEMSA and OFT logo for reassurance that they are dealing with a reputable firm which is committed to the high standards set out in the DEMSA Code of Conduct. Mr Land said: “DEMSA condemns in the strongest terms these completely unacceptable practices and we support the OFT in taking tough action against these rogue firms in the debt settlement industry.” Under the terms of the OFT debt management guidance notes, any monies held on behalf of consumers must be kept in a client account not usable by the firm for the purposes of its own business. Kevin Still, director at Atlantic Financial Management, said: “As DEMSA’s most recent member, Atlantic Financial Management has joined at a crucial stage in the evolution of the debt solution market, where consumer’s require absolute confidence in the providers they use to obtain all-round debt advice and, if appropriate, a managed debt solution. This must include demonstrable evidence that their paid funds are held in a client account and promptly distributed to their creditors. Monthly statements are a minimum requirement.“Consumer education needs to be improved with the regard to some of the so called ‘hybrid’ operators that are not genuine Debt Management Companies, where funds are not disbursed to creditors, but instead a ‘war chest’ is built up by the provider to offer debt settlement offers to the client’s creditors. We are hopeful that the updated OFT Debt Management Guidance will highlight unacceptable practices and those that can cause consumer detriment.”DEMSA is the only trade body in the sector to have received approval of its code under the OFT’s Consumer Codes Approval Scheme. As the principal trade body in the sector it works closely with the OFT to help promote high standards in the industry. Membership of DEMSA is reliant upon debt management companies being able to demonstrate that they comply with the standards set out in the DEMSA Code of Conduct. All members are subject to ongoing stringent checks to ensure they adhere to the both the Code and OFT guidance. Mr Land added: “DEMSA ensures that all its member firms have safeguards in place to protect the consumer. All member firms have to keep customers’ money ring fenced in trust accounts and provide a compliance certificate that they are maintained satisfactorily by a chartered accountant. Firms belonging to DEMSA must also pass on clients’ payments to the consumers within five working days.” 
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Ex 'Corrie' actor turned Hollywood star convicted of fraud

A Hollywood actor and former Coronation Street star who appeared in the latest Pirates of the Caribbean film has been convicted of benefit fraud.

Ian Mercer was sentenced after falsely claiming £2,300 in council tax.The 49-year-old admitted failing to notify Northumberland County Council of his change of circumstances when he appeared at Bedlington magistrates court last week.Mercer, who played Gary Mallett in Coronation Street between 1995 and 2000, has also appeared in many hit shows including Shameless, Heartbeat, A Touch of Frost, Peak Practice, Waking the Dead.He also starred in blockbuster Master and Commander alongside Russell Crowe.The actor had been living with his now-estranged wife and two daughters in a rented home in Bothal Barns in Pegswood, Northumberland, claiming council tax benefit for 12 months prior to the breakdown of his marriage.Prosecutor Anna Barker said an anonymous allegation had been made that Mercer had been working, but failed to declare it, and had not declared the £200,000 sale of a property in his home town of Oldham, Lancashire in January 2009.Mercer and his wife were both interviewed and it was established that Mrs Mercer was not to blame.According to The Daily Telegraph, Richard Graham, defending, said: "He has not just made arrangements for repayment, but has repaid the full amount to the local authority. He fully cooperated in interview and has been fully open and honest."What appears to have been the problem is that Mr Mercer's employment is very on and off. Often he's signing on and signing off for employment and housing allowance."Unfortunately Mr Mercer was separating form his wife and it wasn't entirely amicable, and there was no communication going back and forth."Mr Graham said his client thought that stopping his unemployment benefit claim meant that any other benefits he was getting would be stopped automatically.He said: "The council tax benefit is a deduction so it wasn't the case that he was actually receiving the money."It was simply a mistake on his behalf. Mr Mercer also informs me that during this period of time, he has been liaising with the council to ensure this doesn't happen again."The systems are now actually linked so this can't happen again. He's very sorry. He will be much more careful in the future."Mercer had started signing on the dole again two weeks ago.He said: "I'm in and out of work. I've been out of work since November. I consider signing on as an admission of failure so I don't immediately sign on."Sometimes I've been working abroad or work has been on and off so sometimes my national insurance contributions have not been enough to make a claim."Mr Mercer was fined £165 with a £15 victim surcharge and £100 costs.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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The friendlier face of the payday loan

Payday Bank, which claims to be one of the few reputable payday loan companies around, share their tips and insider knowledge on how to tread carefully and use services such as theirs responsibly:

According to Scottish Widows, 17 million of us are having more and more difficulty in making ends meet. This is why, as you recently read on Debt Management Today, more and more people are turning to payday loans.While this is good news for payday loan companies, there isn’t much advice out there for consumers. Because of those infamously high APRs, most financial advice sites tend to suggest avoiding payday loans or exercising a lot of caution.Since payday loans tend to be associated with poor credit, there are unregulated companies that prey on the lack of easily-accessible information about short term loans.Reputable short term loan companies, including Payday Bank, Wonga and Payday UK, advise customers not to borrow more than they can afford.They run basic credit checks to make sure that their customers can repay the loans, and aim to make most of their money through being the first choice for customers, rather than through rolled-over debt and penalty fees.Less reputable companies are more interested in making sure they get bank details than checking if someone can afford the loan. They push customers towards further debt, in order that they can charge high penalties. So what advice is there for consumers looking for short term loans?Payday Bank advises consumers to make sure that they apply to an established and reputable company. Here are some of the key signs to look for:Without at least some of these, you won’t know whether or not the company you are dealing with is regulated. After these, make sure you look for the following:• Do they prominently display the representative APR? While we may not feel that this is the fairest way to represent short term loans, the Office of Fair Trading states that it has to be there clearly, as well as a realistic idea of how much you will be expected to pay back over the short term of the loan. • Have they asked for your work address and contact details? Giving these details might be scary, but it’s important that they know you can repay the loan.• Most importantly, do they provide you with enough details so you can speak to a person? Look at their ‘contact us’ page. We may all hate hold music, but if they don’t offer a full UK postal address and phone number, think about how you would contact them if you encounter problems.Finally, is a short term loan right for you? While it might be cheaper than an unauthorised overdraft or credit card fees, could you get them authorised? Places like Barclays and Capital One offer high interest, basic credit cards, which may be more suitable for you. Alternatively, think about Credit Unions, which are slower, but also worth a look. Finally, how about social loan sites like Zopa – or even friends and family? Not all of these are feasible, and it’s the lack of real alternatives that’s the main issue.Most of our customers are looking for a small amount of money, usually less than £300, which they repay on time. If you do not believe that you can pay back a payday loan within a month of applying for it, then it probably isn’t the right solution for you.About PaydayBank: www.paydaybank.co.uk was established in 2005, and is one of the UK’s leading providers of short term financial solutions.
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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Horrors of axed debt management companies emerge

In a recent report by the BBC, the true extent of the foul practices of two recently closed debt management firms has come to light.

In a bid to highlight the extremity of the firms’ crimes, the BBC portrayed the experiences of a couple who fell victim to Global Debt Solutions’ malpractice.The Murphy couple told the BBC that after fearing that mounting debt could lead to their house being repossessed, they accepted Global Solutions’ offer to arrange a repayment plan for £40,000 of credit card debt and loans. The Murphy’s later learned though that their creditors were not being repaid and had taken legal action against the couple. Global Solutions, later known as 3 Step Finance, have now been shut down by the Insolvency Service, who found the company had failed to monitor payments effectively. Since this closure, which took place last June, the industry has also seen Apex Debt Counselling & Management, which held back clients’ money after going out of business, forced into closure. Alasdair Warwood, Secretary General of the Association of Professional Debt Solution Intermediaries (APDSI), said: “The spate of collapses of debt management companies over the last year has demonstrated that there have been significant breaches of the OFT's Debt Management Guidance (OFT366)  - specifically the requirement to ring fence client funds and the requirement to disburse client funds within five working days of receipt of cleared funds. Both customers and intermediaries - who may themselves be at risk if they introduce clients to non-compliant DMCs - are entitled to expect that licensed DMCs are complying fully with OFT366.”As it currently stands, the funds of debt management firms’ clients are likely to be lost completely if the firm is closed down and the funds are not in protected accounts. The OFT has ‘promised’ to crackdown on non compliant firms, but one year since Global Solutions ceased trading many industry professionals feel that the situation is little improved. Alasdair Warwood added: “With the publication of  revised Debt Management Guidance due to go out to consultation this June, APDSI will be urging the OFT to take pro-active steps to ensure that these aspects of their guidance are being complied with. APDSi, for its part, will need to be satisfied, and will be urging its members to satisfy themselves that any DMC that applies for membership or any DMC they deal with meets these requirements of the Guidance. “Consumers should also satisfy themselves that any DMC they deal with meets these requirements whether by being members of a trade association such as DEMSA with OFT code approval or by seeking direct confirmation from their DMC."The voice being projected from well-established and fully compliant debt management firms is also one that is firmly in favour of change. Kevin Still, Director of DEMSA member Atlantic Financial Services, said: “Whilst the commentary regarding to Global Debt Solutions (also known as 3 Step Finance) dates back to June 2010, the message remains clear that consumers need confidence in the debt solution providers they choose and being a member of a trade association like DEMSA is one way for firms such as ours to offer this peace of mind. “Members of the Debt Managers Standards Association (DEMSA) have signed up to a code that promotes consumers’ interests beyond the basic requirements of the law. Companies like Atlantic that display the DEMSA/OFT Approved code logo will offer you reliable customer service, which includes the use of a client account to protect funds. These funds will be promptly disbursed to creditors and the client will receive a monthly statement showing how their creditors have been paid in accordance with the OFT Debt Management Guidance. We welcome the clarification that the OFT have confirmed that they will be providing in June regarding the guidance, that are due to be consulted on for a period of 3 months.”
Manchester debt firm is liquidated owing creditors over £2.2m
Wednesday 11th August 2010

Bankrupt football legend probed by police over loan fraud
Monday 2nd August 2010


Mortgage broker ordered to repay £1.5m of client money used to pay off debts
Wednesday 14th July 2010


Barclays lifts lid on banking write-offs
Wednesday 20th February 2008


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